Job description

Position: Front Desk Executive
Experience: 1+ Years
Location: New Palasia, Indore

About the Role

We are looking for a smart, presentable, and customer-oriented Front Desk Executive to manage front office operations at our financial education institute. The candidate will be responsible for handling student inquiries, managing walk-ins, coordinating batches, and ensuring smooth day-to-day administrative support.

Key Responsibilities

• Welcome and assist students, parents, and visitors professionally
• Handle walk-in inquiries and provide information about CFA, CA, and Financial Management courses
• Manage incoming calls, emails, WhatsApp queries, and follow-ups
• Coordinate student admissions, registrations, and fee-related documentation
• Maintain student records, attendance, and batch schedules
• Support counseling team in student coordination and lead management
• Schedule demo lectures, meetings, and faculty appointments
• Handle courier services, office supplies, and administrative tasks
• Ensure smooth functioning of front desk and classroom coordination
• Maintain a professional and organized reception area

Required Skills & Qualifications

• Graduate in any discipline
• 1+ years of experience in front desk, reception, customer service, or administration
• Excellent communication skills in English and Hindi
• Presentable personality with professional behaviour
• Basic knowledge of MS Office (Excel, Word, Outlook)
• Strong coordination and multitasking abilities
• Ability to interact confidently with students and parents

Preferred Qualifications

• Experience in educational institutes, coaching centers, or training institutes preferred

Salary

As per industry standards and candidate experience.